Shipping Service
Our packages are processed and handed over to the courier within 24-36 hours(unless otherwise specified IE. Custom products, special orders etc).
Once your package is with the courier, you will receive a tracking number and e-mail updates on the progress of your items. All packages over R1200 ship free of charge. Any orders below R1200 have an R99 or R100 (for apparel), shipping fee anywhere in South Africa.
We only use Couriers or Postnet.
We DO NOT USE THE SOUTH AFRICAN POST OFFICE.
Should you be outside of South Africa, please do not hesitate to contact us for a international shipping quote.
Some Frequently Asked Questions
Do you have free shipping?
We do have free shipping for orders over R1500.00
What is your lead time?
Our dispatch lead time is 24-48 hours, unless your product has a manufacturing lead time. Please check all product descriptions for your product lead time.
Do you have a physical store?
Yes we do, our store is at 40 Plantation Road, Eastleigh, Edenvale, Gauteng.
Can we customize our collar or harness?
Yes you can, we have various patch options for your collars and harnesses available.